IEX: Bulk XML Delivery Manager Completed with Error - sqlexp:java.lang.NullPointerException (Doc ID 2290042.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Oracle Advanced Collections - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When running IEX: Bulk XML Delivery Manager after IEX: Send Dunnings for Delinquent Customers at the Customer Level, the IEX: Bulk XML Delivery manager will fail with the following error:

In getProfileValue getting Value for Profile : IEX_FULFILL_SUBJECT
UserId in getProfileValue : 2633
Fetching profile value from User level in getProfileValue for User: 2633
Profile value from User level in getProfileValue for User: 2633 Value :Message from Collections Department - Account: ACCOUNT_NUMBER
profileValue in getProfileValue : Message from Collections Department - Account: ACCOUNT_NUMBER
IEXXmlDelivery [May-30-2017 15:49:29]: sqlexp:java.lang.NullPointerException
IEXXmlDelivery [May-30-2017 15:49:29]: sqlexp:java.lang.NullPointerException
at java.lang.String.replace(String.java:2180)
at oracle.apps.iex.xml.IEXXmlDelivery.replaceTokenswithValues(IEXXmlDelivery.java:5156)
at oracle.apps.iex.xml.IEXXmlDelivery.runProgram(IEXXmlDelivery.java:1184)
at oracle.apps.fnd.cp.request.Run.main(Run.java:156)