Customer Received Error When Updating FEHB Child Equity Court Order Date

(Doc ID 2290072.1)

Last updated on JULY 31, 2017

Applies to:

Oracle US Federal Human Resources - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 HRMS RUP8 version,


Attempting to add FEHB Child Equity Court Order Date for an employee with no Health Benefits.

As expected, we receive error message

“APP-GHR-38921: Employee must be enrolled in a valid health plan and be covered for self and family when Child Equity is ordered by the court.”



Change the employee to XXXX Low Option Self Plus One

Did not expect to receive the same error message: 

“APP-GHR-38921: Employee must be enrolled in a valid health plan and be covered for self and family when Child Equity is ordered by the court.”



Changed Health Benefits to Self and Family and tried again

Action updated just fine.

Changes

 

Cause

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