Scheduled request remains Inactive / On Hold after a client browser or forms session ends abruptly (Doc ID 2290269.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Concurrent Processing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

An E-Business Suite (EBS) user was updating a scheduled request; however, the client browser / forms session ended abruptly, either crashing or accidentally closed.

The EBS user did not return to the task of updating the schedule request and the schedule was missed because the request remain Inactive / On Hold

Cause

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