Personalised Views For A Work Order Using Status Type Return No Rows (Doc ID 2290396.1)

Last updated on AUGUST 26, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Work Execution

ACTUAL BEHAVIOR
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An advanced search can be created using the field Status Type and the search will return rows. If the search is then saved and run then no rows are returned.

EXPECTED BEHAVIOR
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Saved Search should return rows

STEPS
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The issue can be reproduced at will with the following steps:
1) Responsibility: Maintenance Super User
2) Navigation: Work Orders > All
3) Click on Advanced Search
4) Add the field Status Type
5) Set the condition to ‘is’ ‘Released’
6) Click Go – Rows will be returned
7) Click Save Search
8) Name the search in the Search field
9) Click ‘Apply and View Results’
10) No results are returned



Cause

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