Slow Performance: Service and Maintenance fee in the Additional Charges tab in a Lease Contract (Doc ID 2290499.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Lease Authoring

When attempting to open a Service and Maintenance fee in the Additional Charges tab in a Lease Contract the page performance is slow, and intermittently it will time out and show the following error:

ERROR
-----------------------
Failure of server APACHE bridge:

No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a contract with a Service to the Additional Charges tab.
2. Click on the Service to open it.



Changes

 

Cause

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