Getting Error "Owner Is Invalid." When Trying To Save Task (Doc ID 2290712.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Sales - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Tasks Integration

When attempting to create and save task in Sales Dashboard, the following error occurs.

ERROR
-----------------------
Owner is Invalid


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Sales Dashboard
2. Add Task
3. Error Message displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Create and save tasks.

Cause

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