12.2 WorkflowUsers Are Unable To Open Notification Summary For Other Users Due To Error 'You have encountered an unexpected error. Please contact the system administrator for assistance' And 'OAException: Could not load application module NotificationsAM'
(Doc ID 2290956.1)
Last updated on MAY 03, 2021
Applies to:
Oracle Workflow - Version 12.2.5 to 12.2.8 [Release 12.2]Information in this document applies to any platform.
Symptoms
E-Business Suite 12.2 Workflow, Workflow Administration Worklist related issues
Users report when they click on the Notification Summary for a specific user the following error is received:
Error: You have encountered an unexpected error. Please contact the system administrator for assistance.
The error stack for the above message contains the following:
The issue can be reproduced at will with the following steps:
1. Click on the Notification Summary for a specific user.
2. Confirm the above error is received.
The issue has the following business impact:
Due to this issue, cannot click on the Notification Summary for a specific user.
Changes
GST patches were applied.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |