Performance Issue When Searching For Billing Group
(Doc ID 2291028.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Lease and Finance Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Setups
ACTUAL BEHAVIOR
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After creating thousands of Bill Groups the Bill Group search is having performance issues.
EXPECTED BEHAVIOR
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Expect the search to return results in a reasonable time.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Operations > Billing Group
2. Perform a search for a Billing Group using any criteria
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot open Billing Groups as no results are returned.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |