Performance Issue When Searching For Billing Group (Doc ID 2291028.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Setups

ACTUAL BEHAVIOR
---------------
After creating thousands of Bill Groups the Bill Group search is having performance issues.

EXPECTED BEHAVIOR
-----------------------
Expect the search to return results in a reasonable time.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Operations > Billing Group
2. Perform a search for a Billing Group using any criteria

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open Billing Groups as no results are returned.

Changes

 

Cause

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