Initial Value Personalization Not Working (Doc ID 2291218.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
When attempting to set an Initial Value via Personalization on the Hire Employee, Personalization is ignored and no value is added to the field.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Manager Self-Service

  2.  Hire Employee > enter Personal Details > Personalize Comments Section > Personalize Message Text Input: Comments field – put “Oracle Test” in Initial Value and apply
     
  3.  Return to Application and text does not appear in Comments field

Cause

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