Format Payment Instructions End With Error ORA-31011,LPX-00216: invalid character 253 (0xFD) (Doc ID 2291368.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pmt PayReports PBatch & Prepay

Format Payment Instructions with Text Output is returning with the following error:

ERROR
-----------------------
java.sql.SQLException: ORA-31011: XML parsing failed
ORA-19202: Error occurred in XML processing
LPX-00216: invalid character 253 (0xFD)
Error at line 1
ORA-06512: at "APPS.IBY_EXTRACTGEN_PVT", line 380
ORA-06512: at line 1


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make the payment to the invoice

Cause

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