HR Workflow - Approval Notification Timeout Functionality

(Doc ID 2291490.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Approvals Management - Version 12.1.1 and later
Information in this document applies to any platform.

Goal

AME_EXCEPTIONS_LOG table shows that the exception is raised from AME_APPROVER_TYPE_PKG.GETSURROGATE.
From the code, this procedure supports the below Orig Systems only for identifying the surrogates.

HR People (PER) -> Return supervisor
FND User (FND_USER) -> return supervisor
Position (POS) -> return the next position in the Position hierarchy
FND Responsibility (FND_RESP) -> return NULL

When the orig system of the current approver is different from the above mentioned values, it is raising "noSurrogateException" exception (line # 1761 of package body).
 

Solution

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