Same Site Tasks Are Displaying In Grey Color Instead Of Blue On The Dispatch Center Form
(Doc ID 2291503.1)
Last updated on MAY 01, 2020
Applies to:
Oracle Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Dispatch Center
ACTUAL BEHAVIOR
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Scheduled tasks are displaying in grey color instead of blue.
It is noticed that the problem is happening for same site tasks only.
EXPECTED BEHAVIOR
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It should display in grey color as defined for scheduled status.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create SR and Task
2. Open Dispatch center and query for the task
3. Schedule task is showing blue color instead of grey
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |