Same Site Tasks Are Displaying In Grey Color Instead Of Blue On The Dispatch Center Form

(Doc ID 2291503.1)

Last updated on JULY 29, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Dispatch Center

Scheduled tasks are displaying in grey color instead of blue.
It is noticed that the problem is happening for same site tasks only.

It should display in grey color as defined for scheduled status.

The issue can be reproduced at will with the following steps:
1. Create SR and Task
2. Open Dispatch center and query for the task
3. Schedule task is showing blue color instead of grey




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