Bad Save And Update Performance On Order Line

(Doc ID 2291589.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
After updating the Price List on the Order Lines, and save, it takes a long time to finish save.
Sometimes, when changing a record on the Order Lines, it is also taking a long time.

EXPECTED BEHAVIOR
-----------------------
The save should only take seconds.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders.
3. Query an existing Order > Go to the Line Items tab.
4 Chance the Price List on the Line, and save.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms