R12: PA: Task DFF Detail Deleted After PM Task Update (Doc ID 2291759.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Project Planning and Control - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workplan

ACTUAL BEHAVIOR
---------------
Task DFF Detail Deleted After PM Task Update
We have encountered an issue whereby any update made to a Project Task via Oracle Project Management results in the detail previously stored on the Task Descriptive Flexfield (DFF) being deleted.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Review Project Task Before Update (PA)
2. Select the task and click on Options > Task Detail
3. Note the task setup then click on the DFF to open
4. Note that the DFF is populated as expected.
Click OK and close the windows to return to the Navigator.
5. Update Task in PM
6. Navigate to GBP PM
Setup User - TB > Projects: Delivery > Project List > Simple Search
Query the appropriate project (e.g. 72BRENTS01)
Open the project, select the Financials tab and select the Tasks sub-heading
7. Select Update Tasks from the Actions dropdown and click on Go
Change the Display to List and click on Go, then Advanced Search
Enter the appropriate Task Number (e.g. PI01.04) and click Go
Note that the task no appears with various fields editable
8. Edit any* field and click Go (with the Actions dropdown set to Save and Update Tasks).
*As an example, I will change the Task Manager from Mrs Karen Milne, to Mr Sean Dacre
9. Once saved, close the window and return to the Navigator
10. Review Project Task After Update (PA)
Navigate to GBP PA Setup User – TB > Projects
Query the appropriate project (e.g. 72BRENTS01) and Open
Open the Tasks option and click on the Torch icon
Query the appropriate task (e.g. PI01.04)
11. Select the task and click on Options > Task Detail
12. Note that the task setup remains unchanged with the exception of the change to Task Manager (which
would be expected).
13. Click on the DFF to open
14. Error
Note that although the task detail was updated, the DFF detail has now been deleted.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The DFFs store critical business information and also feed into various custom processes for project billing.
Losing this data prevents the secure maintenance of the DFF data and has a significant impact of project billing.

Cause

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