Service contract Price Adjustment line throwing error ORA-01403:NO DATA FOUND (Doc ID 2292147.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Service contract Price Adjustment line fails with below error when try to change the price the following error occurs.

ERROR
-----------------------
ORA-01403:NO DATA FOUND


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to-(R) Service Contracts Manager (N) Contracts > Launch Contracts.
- Open any existing service contract.
2. Go to Lines--> Products/Pricing
3. Go to Tools --> Price Adjustments
4. Changed the amount
5. Click on Save and Reprice button the below error occurs.

"ORA-01403:NO DATA FOUND"



Changes

 

Cause

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