Issue With Termination Quotes (Doc ID 2292228.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Management

ACTUAL BEHAVIOR
---------------
Issue with Termination Quotes

Termination quotes are not moving to Completed status eventhough
workflow completed, invoices paid and closed  and termination transactions processed successfully.



EXPECTED BEHAVIOR
-----------------------
Termination quotes should be moving to closed status.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Oracle >> Go to Lease super user >> Search for the Contract
2. Create Termination Quote >> Check Quote Status
3. Termination quote got stuck in 'Accepted' status'. It is not going to 'Complete' status.




Changes

 

Cause

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