We Are Unable To Delete Eligibility Profiles As We Are Getting An Error: APP-BEN-94630 (Doc ID 2292233.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Performance Management - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

We are using eligibility profiles for the Objectives Library. That is, we map eligibility profiles to Objectives. How ever after we un-map, from the KPIs, we are unable to purge these KPIs from the system.

ERROR
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APP-BEN-94630: You cannot delete this eligibility profile because it is attached to a work schedule

STEPS
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The issue can be reproduced at will with the following steps:
1. To Un-map Eligibility Profile from Objective: HCM SuperUser > Career Management > Objectives Library > Search for Objectives > Update > Eligibility
2. To Delete Eligibility Profile: HCM SuperUser > Total Compensation > General Definitions > Eligibility Profiles > Participant > Query Eligibility > Delete
3. Error is displayed.


Cause

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