OCO: Person Search Shows Inactivated Accounts

(Doc ID 2292755.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Trading Community - Version 12.1.0 and later
Oracle Customers Online - Version 12.1.0 and later
Information in this document applies to any platform.

Symptoms

On 12.1 and above the search from Customers Online will retrieve inactive person party records.  The person party records are retrieved when searching for active customers.
Inactive person should not be available , when performing search.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search for person customer.   Inactive records are retrieved when searching for active customers.
2. Record is available


Cause

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