Duplicate Quote Is Not Copying Currency When Copied To Different Customer (Doc ID 2292980.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Test (Upgraded from 11i): 12.2.5 version, HTML User Interface

ACTUAL BEHAVIOR
---------------
Duplicate quote is no copying currency when copied to different customer
You have quote in EURO and Pricelist is in USD.

When you copy quote to same customer. currency Euro is being copied.
When you copy quote to a different customer, currency Euro is not being copied and quote gets created in USD.

EXPECTED BEHAVIOR
-----------------------
New quote should have same Euro currency code instead of USD.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Quote in Euro
2. Duplicate Quote to a different customer

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Causes salesrep additional work.

Changes

 

Cause

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