My Oracle Support Banner

Offer Is Not Showing Utilized or In Sales Order Adjustment Form (Doc ID 2293262.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trade Management > Trade Planning > Offers,

Offer is created with market eligibility of sales order and line and customer ship to.  When the sales order is booked and line is closed the offer/ budget is not showing the utilized and earned amount. Thus claims can not be created against it.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.