Offer Is Not Showing Utilized or In Sales Order Adjustment Form (Doc ID 2293262.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trade Management > Trade Planning > Offers,

Offer is created with market eligibility of sales order and line and customer ship to.  When the sales order is booked and line is closed the offer/ budget is not showing the utilized and earned amount. Thus claims can not be created against it.

Cause

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