R12:OIE: Cancelled AP Invoice , Not Synced Properly To Mobile App (Doc ID 2293637.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Mobile Expenses


A cancelled AP invoice  is not properly synched back to the mobile expense app



STEPS
--------
The issue can be reproduced at will with the following steps:
1. Create an ER in Mobile Expenses
2. Approve and audit the ER
3. Run the Expense Report Export program
4. In Payables, cancel the created invoice
5. Notice that the status of the ER in Internet Expenses is "Cancelled", but in Mobile Expenses is 'Ready for Payment'. (The field ap_expense_report_headers_all.expense_status_code has value "Invoiced" instead of "Cancelled").


Cause

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