Remove Task Assignee Error User Does Not Have Permission To Access This Page (Doc ID 2293714.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Common Applications - Version 12.1.3 and later
Oracle Common Applications Calendar - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Tasks >

When removing an assignee (deleting the row for the current resource) on the Task from the Collections > Tasks > OA pages, we are receiving an error when clicking Save.
The actual update does occur, but the page for the user errors.


ERRORS
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Deleting a Task Assignee (where the logged in resource is the Assignee) >
  Error: User does not have permission to access this page


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to: Customer Service Rep (Collections custom responsibility) > Tasks > Summary
2. Click on the Task Number to open the Task Details page
3. Click on the Assignments Tab > Remove' (delete) an Assignee and Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, even though the task assignee is updated, the user gets an error message that makes it appear that the task update has not occurred

Cause

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