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Blank Popup Displayed in Internet Explorer When User Switches Role (Doc ID 2293744.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

In internet explorer users are unable to switch roles.  A blank pop up is displayed when trying to change roles.

In other browsers a user is able to switch user roles if they are assigned to multiple roles. 

Cause

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In this Document
Symptoms
Cause
Solution


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