Change Order (ECO) Update Page Not Defaulting "Default Assigned To" From The Change Management Setup Once Submitted (Doc ID 2293764.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Change Management

ACTUAL BEHAVIOR
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In PLM, the ECO Update page not defaulting to "Default Assigned To" from the change management setup.

EXPECTED BEHAVIOR
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In PLM, the ECO Update page should be defaulting to "Default Assigned To" from the change management setup.

STEPS
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The issue can be reproduced at will with the following steps:
1.  Create Change Order
2.  Ensure 'Assigned to ' defaults from the Change order type setup (Here it was defined to be a group)
3.  Save / Submit Change Order > See "Default assigned to" is NULL

Cause

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