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Trying to Create a Service Contract from a Template does not Show the Templates in the LOV (Doc ID 2293775.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Create a contract from template LOV does not show any templates.

Steps
1. Using a Service Contracts responsibility
2. Navigate to the Launchpad and select Tools > New from the menu.
3. Click 'Create a Contract from Template"
4. Click on the Template LOV and enter % and click Find.
5. No templates are shown.

Cause

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In this Document
Symptoms
Cause
Solution


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