GST:Error "Error Message ORA-20001" While Processing Bill Only Sales Orders

(Doc ID 2294433.1)

Last updated on SEPTEMBER 04, 2017

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Order Management

After applying RUP8, when attempting to Inventory Interface a Bill Only Line or book sales order with Bill Only , the following error occurs.

ERROR
-----------------------
Order Number = 13430
Line = 1.1
Line Flow-Generic,Bill Only with Inventory Interface
Status = Inventory Interfaced
Line Flow Error, OEOL, 2801929, Sales Order 13430, Line 1.1
Failed Activity: Fulfill
Error Name: -20001
Error Message ORA-20001
Error Stack: OE_Fulfill_WF.Fulfillment(OEOL,2801929,113930,RUN, E7,E22-1,E22-2,)
  Wf_Engine_Util.Function_Call(OE_FULFILL_WF.START_FULFILLMENT,OEOL,2801929,113930,RUN

AFFECTED INSTANCE
----------------------------
This issue affects test instance.

ISSUE SCOPE
-----------------
Issue is not specific to single order.

WORKAROUND IF ANY
--------------------------------------
Workaround is not available

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders
3. Create Order and attach tax.
4. Book order and then the error is returned.


Cause

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