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Subline with Future End Date Remains in Expired Status (Doc ID 2294444.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Adding a Subline with a future End Date to an Expired contract is not moving the Contract to Active status.

Steps
1. Navigate to Service Contracts Manger (R) -> Contract Administration -> Launchpad.
2. Query for the contract, update the end date of subline in Expired status to future date using Open for Update.
3. Ran Contract Status Change program but still subline is in Expired status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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