Error In Terminate Employee In Arabic Interface Only - ORA-01843

(Doc ID 2294507.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Human Resources - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 RUP9 Production

When attempting to terminate one employee in Arabic interface only
the following error occurs.

ERROR
-----------------------
ORA-01843: شهر غير صالح (Invalid month -> Google Translate)
FRM-40735: الزناد (trigger) PRE-UPDATE تسبب في استثناء غير معالج (Causing an unhandled exception) ORA-01843. -->> (Google Translate)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in in Arabic interface
2. (N) HRMS Manager responsibility -> People -> Enter and Maintain
3. Query employee -> Other -> End Employment
4. Enter details -> Save -> Error is raised

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot terminate employee. This issue happens only for few employees.

Cause

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