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11i: How To Enable Automatic Owner Assignment Of Service Requests (Doc ID 229455.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.7 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

How to Enable Automatic Assignment of Service Requests

Solution

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