R12.1.3 - Reports Are Not Generated In PDF Format (Doc ID 2294700.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Report Manager - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

R12.1.3 EBS system, database version - 11.2.0.3.

Recently:

1) Upgraded JDK from 1.6 to 1.7 - (Using JDK 7.0 Latest Update with Oracle E-Business Suite Release 12.0 and 12.1 (Doc ID 1467892.1)
2) Enabled TLS - ( Enabling TLS in Oracle E-Business Suite Release 12.1 (Doc ID 376700.1) , How To Configure Apache In R12 (10.1.3) To Listen on a Restricted Port Such as 80 or 443 (Doc ID 578001.1) )

Activity is successful and confirmed through user testing.

The problem is reports are not being generated in PDF format. Reports are being generated in XML and Excel format without any issues.

Cause

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