Service: Task Template Mappings Tables and Queries (Doc ID 2295053.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

In the Setup page, users are unable to see all existing Task Template Mappings.
From the back-end there are many records with Task Template mappings, but from the front-end in HTML page only a few are shown.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms