Last updated on AUGUST 08, 2017
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
In the Setup page, users are unable to see all existing Task Template Mappings.
From the back-end there are many records with Task Template mappings, but from the front-end in HTML page only a few are shown.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms