Users Without Change Management Responsibility Are Unable To Open Attachments From An ECO (Change Request)

(Doc ID 2295498.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle Engineering - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, ECO
When attempting to view Attachments in ECO (Change Request), the following error occurs and attachments cannot be seen:

ERROR
You are not authorized to access the function Engineering Change Detail Page. Please contact your System Administrator."

STEPS
The issue can be reproduced at will with the following steps:
1. Notification List > Open Change Order / Change Request Notification > Click on Attachments.

Cause

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