Why is SO Header Showing Closed and Lines Cancelled - or - Both Cancelled? (Doc ID 2295546.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

Few orders are showing as closed on header level and showing cancelled on line level and some orders are showing cancelled on both header and lines level. 

So shouldn't it be cancelled at both the levels?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms