Unable To Find Enrollment For Approval (AC Sales Quotation User) (Doc ID 2295911.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle Common Applications - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

New enrollments are not displayed under Approval Setup/Organization Approval Preferences for organization (XXXXX)

Steps To Reproduce
==========
1. create enrollment
Navigate > CRM HTML Administration > Setup > Users > Setup > Enrollments > create New Enrollment > created XX Sales Quotation User the approval by= XX SALES QUOTATION APPROVAL"which is a custom approval"
2. check new enrollments under approval setup for organization(XXXXX)
Navigate > CRM HTML Administration > Setup > Users > Setup > Approval Setup > Organization > search criteria 'Organization Name' > search criteria 'XXXXX' click Go > click Organization name link notice new enrollment 'XX Sales Quotation User' does not show as expected

Cause

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