Bill To Address In The Sales Order Disappears When Shipping Address Is Entered Or Changed With The Following Error FRM-41830.
(Doc ID 2295955.1)
Last updated on MARCH 28, 2019
Applies to:
Oracle Order Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Transaction Entry
When attempting to change the shipping address the BIll To address disappears and
the sales order form and the following error occurs.
OBSERVATION
Billing address in the SO disappears when Shipping address is entered or changed in
the sales Order Form. And Billing Address has no List of Values if the Ship to Address
do not have the Default BILL TO Address setup.
ERROR
FRM-41830: List of Values contains no entries.
STEPS
1. Responsibility: Order Management Super User
2. Order Organizer > Sales Order
3. Order Type - SBA Replacement SO
4. Change the Defaulted Ship To Address
> Observe: The Bill To address is nulled out
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |