Termination Workflow Errors On Create Invoice (CREATE_INV_FUNC) (Doc ID 2296281.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Lease and Finance Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Contracts are not getting terminated.

The Termination Workflow is hitting the following error on the Create Invoice (CREATE_INV_FUNC) node:


ERROR
-----------------------

Error Message = The accounting templates could not be identified for the parameters (Product - 'USDFTX_INT', Transaction Type - 'Rollover Billing', Stream Type - 'QUOTE FEE', Accounting Date - '10-AUG-2017').
(This is an example of the error pulled from an internal Support instance)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to Terminate a Contract that is associated to an Accounting Template Set that does not have the Accounting Templates required to process the termination.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete this termination

Changes

 

Cause

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