Proxy Approvers Cannot Approve Transactions. What Might be Wrong?

(Doc ID 2296361.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.2.6 and later
Information in this document applies to any platform.


Testing the setting up of a proxy for an approver account so the proxy can approve transactions on the behalf of the primary approver during testing.
However, when "switch user" to one of those approvers, the proxy is unable to view transactions that are in their work list waiting for approval.
When the approver goes to their work list, they can see the pending transaction.

How can this be corrected?


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