New W4 Is Created When Location Changes Even for Same State, County and City (Doc ID 2296452.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Payroll Self Service

ACTUAL BEHAVIOR
---------------
new w4 record is creating when location changes even for same state , county and city

EXPECTED BEHAVIOR
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expect tax record is created only if state , county or city is changed

STEPS
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The issue can be reproduced at will with the following steps:
1.  Location changed from loc1 to Loc2 . Both of these locations are in Anchorage, Alaska. All that changed is the name of the location.
2- New federal record is created ( date track record ) it is exam the same
3- cannot see old federal record unless user date track .
 

 

Cause

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