REST Url For Service Request Processing Is Not Working
(Doc ID 2296703.1)
Last updated on AUGUST 23, 2020
Applies to:
Oracle Teleservice - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, APIs & Interfaces
REST url for service request processing is not working .It is throwing the following error
It is giving Error 500
ERROR
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500 Internal Server Error
STEPS
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The issue can be reproduced at will with the following steps:
1. (R)Integrated SOA Gateway
(N)Service Suite->Service->Service Request->Service Request Processing->REST Web Service
2. Use Get Service Request Details
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |