REST Url For Service Request Processing Is Not Working

(Doc ID 2296703.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, APIs & Interfaces

REST url for service request processing is not working .It is throwing the following error

It is giving Error 500

500 Internal Server Error

The issue can be reproduced at will with the following steps:
1. (R)Integrated SOA Gateway
 (N)Service Suite->Service->Service Request->Service Request Processing->REST Web Service
2. Use Get Service Request Details


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