When The User To Connect Wireless And Give Us This Error : "Error: Sorry you cannot login because either default wireless responsibility profile is not set properly or you do not have a valid Field Service Wireless responsibility" (Doc ID 2296710.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Wireless/WAP

When the newly created user tries to connect to Field Service Wireless after resetting password from APPS getting the following error


ERROR
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"Error: Sorry you cannot login because either default wireless responsibility profile is not set properly or you do not have a valid Field Service Wireless responsibility. Please contact your System Administrator."


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new user in Oracle with responsibility “Field Service Wireless” ,
2. Exit screen
3.Try to login using Apps and change password
4.Login to Field Service Wireless



Cause

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