Unable To Change Timezone, UI Language and Report Locale in BI Publisher

(Doc ID 2296743.1)

Last updated on OCTOBER 30, 2017

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Enterprise : Administration, BI publisher timezone issue:

After changing Time Zone, UI Language, Report Locale in BI Publisher My Account and re-login to BI Publisher, the default values of Timezone, UI Language, Report Local are shown instead of the newly updated ones.

The values of Time Zone, UI Language, Report Locale after login should be the new ones that are set recently.

The issue can be reproduced at will with the following steps:

1. Login to BI publisher
2. Change Time Zone, UI Language, Report Locale in BI Publisher My Account section and click OK
3. Sign out of BI Publisher and then re-login
4. The values of Time Zone, UI Language, Report Locale are not changed

Due to this issue, users cannot change the Time Zone (and other parameters) from BI Publisher interface.

Changes

 NA

Cause

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