Scripting Applet Does Not Start From Contact Center (Doc ID 2296756.1)

Last updated on DECEMBER 03, 2019

Applies to:

Goal

The 'Start Scripting' dialog window opens automatically when the Contact Center form is opened.
When this is clicked, a forms flashes briefly on the screen and then nothing further happens.

The environment is configured to use SSL via an F5 load-balancer. The source environment was not using SSL and the Scripting functionality works correctly.

What changes needs to be done in-order open the Scripting Applet correctly?
 

Solution

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