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Customer has Past Due Invoices, Status in Collections is Current, Why? (Doc ID 2296904.1)

Last updated on SEPTEMBER 15, 2022

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.


 You know that your customer has past due invoices in Receivables, yet the Status field in the Collections Agent UI reads "Current".   Why isn't the status "Delinquent" if they have past due invoices?


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