My Oracle Support Banner

Customer has Past Due Invoices, Status in Collections is Current, Why? (Doc ID 2296904.1)

Last updated on NOVEMBER 26, 2018

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Goal

 You know that your customer has past due invoices in Receivables, yet the Status field in the Collections Agent UI reads "Current".   Why isn't the status "Delinquent" if they have past due invoices?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.