Duplicate Short Key in Dispatch Center when using Norwegian language

(Doc ID 2297143.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Dispatch Center

In the Dispatch Center when using the Navigate menu option there is a duplicate short key with the letter "K".
This happens only in the Norwegian (N) language.
In the US language, the Navigate menu has NO duplicates.
But in N language there are two entries "Kildedokument" and "Kundebekreftelse" both with the same short key "K"

There should be no duplicate short keys

The issue can be reproduced at will with the following steps:
1. Go to Dispatch Center in Norwegian language
2. Navigate to menu option
3. There are duplicate short keys with letter "K"


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