Internal Order Not Seen In Order LOV In Mobile Manifest Picking Page (Doc ID 2297147.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Symptoms

When using manifest picking to do the pick load for an internal sales order task, the SO# doesn't show in the SO# LOV.  When Users enters the SO number by manually typing the SO# , the following message shows up

ERROR
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No result found

This issue seem to be happening only in one instance but the same is working in another instance  Most recently applied patch 21271803:R12.ITM.C

STEPS
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The issue can be reproduced at will with the following steps:
1. Internal Sales Order #2210000424671 is created from ESO 964875931 with Star Item 529_OPT*980950. Job 54555 is completed.
2. Pick release the Order Order transaction status is Released to warehouse. Next step is Transact Moe Order
3 Login into Mobile to perform the Task
4 . Navigation to the Manifest Picking
5. Enter the ISO#2210000424671 in the Order LOV
6. Receive "No result found"

Cause

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