Price Is Not Getting Locked In Service Contracts

(Doc ID 2297366.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Contracts Billing/Termination

ACTUAL BEHAVIOR
---------------
Price is not getting locked in service contracts


EXPECTED BEHAVIOR
-----------------------

Price break should work as expected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Open the contract for Update
2) Select the usage line and click price break
3) Click on Lock.



Cause

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