The DFF Segments On The Repair Order Page Display In One Long Column Instead of Multiple Columns (Doc ID 2297378.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

Oracle Depot Repair - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Depot repair 12.2.5

On the Returns Portal Repair Order page, the Return Attributes DFF displays all segments in a single column.  When there are many segments it leaves a lot of blank space on the page.
The page would be more user friendly of the segments were displayed in multiple columns instead of one.


Steps:
--------
1.  Personalize the Returns Portal's Repair Order
     page so that Message Component Layout RetDffMcRN
    has 2 columns and 1 row.
 Verification steps:
2. Create a Return with Return type that has DFFs  (like Return for Service)
3. In Manage Returns page, query the repair order click on the repair order number link
4.  Scroll to the Returns Flex Field section

Changes

 

Cause

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