My Oracle Support Banner

The source item instance xxx, in Subinventory ABC, for Organization yyy in Oracle Install Base does not exist. Please verify that any receipt transactions were successful. (Doc ID 2297933.1)

Last updated on APRIL 04, 2024

Applies to:

Oracle Installed Base - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to process a subinventory transfer transaction while item is non-serialized, then serial control is changed to serialized, the following error occurs.

ERROR
-----------------------
The source item instance xx, in Subinventory ABC, for Organization yyin Oracle Install Base does not exist. Please verify that any receipt transactions were successful.

STEPS
-----------------------
1. Perform the subinventory transfer transaction on a non-serialized IB trackable item
2. Change the item's serial control from non-serialized to serialized in the Inventory Item Master.
2. Transaction is stuck in csi_txn_errors with above error message

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.