The source item instance xxx, in Subinventory ABC, for Organization yyy in Oracle Install Base does not exist. Please verify that any receipt transactions were successful.
(Doc ID 2297933.1)
Last updated on APRIL 04, 2024
Applies to:
Oracle Installed Base - Version 12.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to process a subinventory transfer transaction while item is non-serialized, then serial control is changed to serialized, the following error occurs.
ERROR
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The source item instance xx, in Subinventory ABC, for Organization yyin Oracle Install Base does not exist. Please verify that any receipt transactions were successful.
STEPS
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1. Perform the subinventory transfer transaction on a non-serialized IB trackable item
2. Change the item's serial control from non-serialized to serialized in the Inventory Item Master.
2. Transaction is stuck in csi_txn_errors with above error message
Cause
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In this Document
Symptoms |
Cause |
Solution |