Oracle Mobile Field Service Responsibility Cannot Be Found (Doc ID 2298217.1)

Last updated on AUGUST 17, 2017

Applies to:

Oracle Mobile Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 MFS


ACTUAL BEHAVIOR
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When trying to assign users the 'Oracle Mobile Field Service' responsibility it does not appear in the LOV.

EXPECTED BEHAVIOR
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The responsibility should be available in the responsibility LOV

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to System administrator responsibility. > Security > User > Define
2. Try to assign responsibility 'Oracle Mobile Field Service'
3. The responsibility is not available in the LOV


Cause

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