Inactive XML Templates Appear In LOV For Work Items
(Doc ID 2298248.1)
Last updated on JANUARY 28, 2022
Applies to:
Oracle Advanced Collections - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Collections Agent UI
ACTUAL BEHAVIOR --------------- From the Strategy tab in the Collections Workbench, the user selects a Work Item. User clicks on Detail button. Inactive templates still appear in the LOV
EXPECTED BEHAVIOR ----------------------- Customer expects to not see inactive templates.
STEPS ----------------------- The issue can be reproduced at will with the following steps: From the Strategy tab in the Collections Workbench, the user selects a Work Item. User clicks on Detail button. Inactive templates still appear in the LOV
BUSINESS IMPACT ----------------------- The issue has the following business impact: Due to this issue, users do not know which templates are active or not.
Cause
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